Welcome to Bromley Homeseekers
Friday 15th January 2010 - the Bromley Homeseekers System is up and running again.
Please note that in adverts we will state in the notes for each property if any particular group will be given priority. This may mean that even though your bid is placed highly, your bid may be bypassed if you are not in the group we are giving priority to on that particular property.
What is Bromley Homeseekers?
Instead of people being 'offered' accommodation, Bromley Homeseekers advertises properties on a website each week. It has been used successfully by many other local authorities and is designed to give more choice to people who are in housing need. If you want to be considered for any of the homes, you will need to register with Bromley Homeseekers by completing our self assessment and online registration form. Once you are registered and if you meet the criteria, then you can apply for housing. We call this making a 'bid'. You can 'bid' for the property you choose either online, by text or by phone. Each property will then be allocated to the person or family with the highest need. Once the property has been let, Bromley Homeseekers will publicise how long the successful applicant had been waiting and what banding they had. This is to help you make realistic decisions about the homes you apply for and the options you pursue.
How do I use Bromley Homeseekers?
If you aren’t registered with us you will be able to view the properties that are available as well as look at the results of previous allocations. You’ll also be able to look at the housing options we provide. If you aren’t registered but would like to use Bromley Homeseekers and think that you have a housing need you will need to complete the online Self Assessment. This will give you a predicted banding and will indicate how likely you are to be successful through Bromley Homeseekers. If you still wish to register you would need to complete a full online application. After completing the Self Assessment, click 'register now' and complete and submit the form to us. We will then assess your application. If you are accepted onto the register we will write to you, giving details of your banding, and will include a Homeseekers Pack telling you how to use the system.
What if I have an emergency housing need?
We will still give you advice if you are homeless, threatened with homelessness or suffering from domestic violence or harassment. You should contact the Housing Options and Assessments Team on 020 8313 4098. In cases of domestic violence you can also contact the Community Safety Unit on 020 8284 8760 or for more information please see Bromley Council's domestic violence help pages. If you are an existing housing association tenant who has an emergency you should contact your housing officer for advice.
What do I do if I am having difficulty using this site or have a question?
First, please make sure that you've read the Homeseekers Pack. The answer to your question may be there. If it isn't or you have a question relating to your application you can:
- email us using the contact us page,
- telephone the housing solutions team on 020 8461 7686,
- Write to us at the housing solutions team, Joseph Lancaster Hall, Civic Centre, Stockwell Close, Bromley, BR1 3UH.